Big Earl's - Altona

GREAT BURGERS! FRESH, NOT FROZEN, COOKED PERFECTLY! I'LL BE BACK FOR MORE! AND I'M BRING THE FAMILY TOO!

Incredibly SLOW service and lousy customer service. We waited over an hour for burgers and a Rubin only to have them tell me there was no sauerkraut for the sandwich. I decided on something else instead. When we got our meals, the burger buns were crusty and hard from sitting under the warmer and I found a hair in my hot turkey sandwich. I showed the waitress and sent it back and did not order anything else...so gross! When we got the bill, we were still charged for the hairy meal. When we tried to dispute it, the manager said since she didn't see the hair , then we still have to pay for the meal that we didn't eat and was unsanitary. I had already showed the waitress the hair and really, like we're trying to pull a fast one on the restaurant for $8....come on.

Unpretentious roadside place attached to convenience store. Prices were reasonable, food was good. I ordered a double cheeseburger, expecting two small freezer patties. What I got was two hand-formed big burgers on a nice soft bun. Tuna salad looked good too. House salad was very fresh. Some Italian items. Service was not super-fast, but was adequate and the people were friendly to out-of-towners. Also had good price on NY Maple Syrup.

Out on a ride was a great stop, accommodating and affordable. Staff was fun and friendly. Would definitely go back.

Great employees, good food. It's a little more pricey than it should be but the food is good, it's clean and the employees are a great bunch of people.