Mcdonald's - Amherst

The service is usually a little slow here but always served with a smile in a nice clean store

This is a newly renovated mc donalds. I have only tried the drive thru but the rest of the store looks alot better. The staff was friendly and the food was served hot and fresh

This place was very busy with a long line for the drive through. So I went in. I was greeted cheerily by Shannon who got the order right the first time. While I waited for the potatoes to be cooked I noticed all the staff keeping busy. Stockingsupplies, mopping. Whoever the manager is seems to have pulled together a strong team. Both breakfast sandwiches were great.They hadn?t been sitting around getting dry. So there you go!

Great customer service from my the manager. I ordered and paid for a latte. When they went to make it, the machine was in clean cycle which apparently happens after so many specialty coffees have been made. Takes ~20 minutes. The manager was verynice, apologized for the problem, refunded my money and gave me a free iced tea. No excuses. Just did her best to make itright. McDonald 's corporation should find a better way to manage this.

I requested fewer toppings on my sandwich, but the staff at Amherst tried to charge me an extra $0.50 for it. They were not helpful at all.