Wendy's - Amherst

Lady named cassidy called me last Wednesday my name because I was a panic attack about my change on the floor I was screaming her because she rushed me, then she called me a n word hard r and never told me to come back with this speech I was not surprised leigh the threats to spit in my food because of my color either

The staff was excellent repeat the staff was excellent!!! This location is very clean and I filled out a survey on the spot and received my meal for free!! Guess what I would go out of my way to use this location over others and I did last night!

Service took a turn for the worst. Ordered a Dave’s double payed for it got a Dave’s single and it was cold. Didn’t even eat it or drive back because the staff looks like they just don’t care and would waste more of my time

Lady working the counter Tuesday afternoon well after her shift was over to make sure those at the counter were taken care of as well as greeting a potential new employee. She was so sweet to an elderly lady who came in for a frosty after my mother and I ordered. I was happy to witness the whole thing. There are good employees and amazing... That woman deserves a raise or promotion, recognition or something because she was kind and controlled, fast and efficient. Her willingness to go above and beyond, not for the company's sake but for the people who came to this Wendy's show's not only dedication but human kindness in raw form. Well done!

The place is dirty and there not doing any hand washing sorry but I don't want someone who's handling the money then touching my nuggets and fries. And please clean the rest room. Oh and they diddnt even get my order correct.