Jack's - Andalusia

Comeback sauce doesn't Taste right anymore. Has a sour taste to it. It use to be my favorite sauce now it's horrible. Kids won't even eat it anymore.

Cashier was trying to rush us out of drive thru, she didn't check our order.. We were missing several items and had to get out of car and go in to get items needed after they didn't give us a

Eat their #1 on the menu. It was one of the best hamburgers that I have ever eaten.

Jack's food is delicious when you can get all of it hot. Like any other fast food restaurant, you're going to have those hit and miss situations, when sometimes the burger or chicken is seasoned well, hot and juicy,,,, but the fries are cold and hard. This has been the case for our last several visits. When visiting Jack's (because we are traveling), we use the drive-through, are always asked to pull up, or park in a parking space to wait for our food. Waiting on a hot juicy meal is not a problem for us. We would much rather have to wait a few minutes for a nice hot meal than be rushed and get a room temperature, hard or dry meal. An example of when we do get frustrated is when we have to pull up to wait for an item to be cooked, such as fries. So you wait 10 minutes to get fresh hot fries, but you have luke warm, somewhat hard, dry tenders, chicken, or burger. What's the point in that? Hot fries, but cold, hard meat.... If we have to wait, please just give us everything hot and fresh.

They were busy both inside and drive through but service was fast. Food was good. Hash browns were hot and fresh and the Bologna breakfast sandwich was a nice surprise to see on the menu. Eggs on it were a tad undercooked but still really good.