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Feedback gevenIn fairness,I visited a second time with much better results. The deep dish is pretty good. Look forward to trying the thin crust on another trip. Thank you.
Very disappointed-the chicken Alfredo was tasteless and hardly any chicken. Same with spaghetti sauce. Couldn’t taste any spice. The meatball were good. Cheese garlic toast overcookedand dry. Sorry but Fazolis is better?
My wife and I loved getting pizza and pasta from here and we were at first excited when they reopened. I can understand them being super busy for their first Friday, but don’t lie to your customers about what’s happening with their order. A 45 minute order took two hours and each time I called to check I received a different story about what happened with my order. When it finally arrived (after 2 hours) the calzone was very underdone and they forgot my drink. Be honest with your customers don’t tell them it’s ready or on the way when you know it’s not.
We did an online order tonight 9/22/2023 and we were told a half hour. We get there and we were told, it is in the oven even though it already should have been ready. We waited an additional 40 minutes for our pizza and dough bites. They didn’t even offer a refund, discount or anything to compensate for the super late order and just kept telling us “it’s coming soon”. Then we get home, the deep dish is not up to par on how Rosati’s used to be before they closed. Not crispy at all. Very disappointing. Not a good start for just reopening the pizza place. Just know if you go, the wait will most likely be longer for your pizza then you expect it to be. I hope this helps people out with timing your orders and the quality of the pizza.
Not sure how to review a place that can't fulfill an order. Ordered 2 pizzas and garlic bread online at 5:33. Email confirmation said it would be ready in 30 minutes! Walk up to the counter at 6:05 and they say my order will be a few more minures-no big deal. I wait until 6:35 to check again and I'm told it's just going in and Chicago style takes 25 minutes. At least she had the common courtesy to refund my order. I have no idea if it was actually going in at that time. Pretty sad because the pizza situation in this town is awful.