Btb Burrito

This place has very tasty ? burritos ?, especially for the price. It is EXTREME value ? The knock is the slow service...

Came to Ann Arbor from out of town with my fiancée and needed a quick bite to eat late at night. I was floored when we opened the bag of food when we got home. Some of the best Mexican food I have ever had in my life. Definitely worth the stop by and I know I’ll be craving this for a long time.

This place is closed till March 4, 2024. They did not pause online ordering. Toast says that they cannot issue a refund. So, I have to wait until then, to seek a refund from the store. I found a good enough burrito place around the corner, Pancheros. So, no need to ever order food from here again.

I have loved BTB for over a decade. Consistently the food is delicious and the price is fantastic. A true gem of A^2.

First, I have to give credit where it’s due: the food is great and it’s one of the places in AA open late at night. The website also has a rewards system for points and discounts. But the praise stops there.Let's talk about the management or should I say, the lack of it. It's clear they have no idea how to handle a busy night. This place is severely understaffed, which leads to insanely long lines, especially on game nights. The pickup counter is a disaster, and you can barely hear anyone. Orders get mixed up, and you're left standing there for what feels like an eternity. They just let people crowd around and wait, which creates massive mobs. Meanwhile, if you ordered in advance, your food is probably done sitting ages inside a food warmer.It's frustrating and unacceptable.Sure, they're open late at night, which is a plus, but what's the point if you have to endure such a chaotic experience? The food might be worth the hassle for some, but for me, it's just not worth the headache. Fix your management, hire more staff, streamline the pickup process, have an overhead TV screen saying which orders are ready to pickup, and maybe then I'll consider coming back. Until then, I'll have to find my late night food fix elsewhere.