The Boatyard Chain Of Lakes Boat Rental

Steve was very helpful, he refreshed us on the operation of the motor, provided us with a towel to wipe off the morning dew, life jackets, boat cushions, whistle, fire extinguisher all provided as well as the gas. He advised us about the wind warning coming later, our safety was foremost on his mind. His wife made the reservation process easy as pie, and you have to try the pizza vending machine outside, it delivered us a hot pizza in 3 minutes, made for a perfect lunch on the go.

Stay away… totally. Rented past summer and they called me to bring boat back early for “25% off my next rental.” My boat was in the shop so I didn’t need the next rental. So I said no. They charged me a ridiculous late charge! Then added lost bumper fee (lie) lie all the other stuff (random charges for this or that). Yeah won EVERY SINGLE ONE of my disputes I had to do for their charge after charge after charge that were unauthorized. Stay away in my opinion

DON'T RENT HERE!Paid for a premium boat, got a old used one.Deposit of $500 was taken PLUS the full price of the rental, still fighting to get back the deposit. Which I think won't be hard since the owner got arrested for fraud with owning this company.News articles informed customers to call the Lake County Sherriff's office to those who experienced this fraud like we did.BYEEEEE Boatyard I'm sure you won't be in business much longer!

We rented the 14 ft boat with 9.9HP motor. The motor worked flawlessly and starting instantly every time. The staff was nice the two times we went. We rented two boats originally but decided against it. They just kept the deposit which is understandable and refunded the rest.We also launched our personal boat 2 weeks prior and we had no issues. You can pay for parking for your car and trailer in a box so you can launch whenever you want.

Family rented a boat. it differed from the one we wanted and there was a “small” up charge last minute. It smelled awful of old beer and (can’t name it for the sake of readers) but you can imagine it if someone were to have an accident on board. We mentioned this to management and the lady stated that due to the high demand on rentals, they can’t all be cleaned as regularly as they should. I get it but with my retired parents, it was an unpleasant experience overall. We get home out of state to find a few extra charges from the rental company. We call and they state that they charged us extra for cleaning and damages however we didn’t bring anything other than water and sandwiches with us and removed our debris prior to returning the vessel. These people give me the creeps to say the least. Please be very cautious when making transactions here. If you can, use a prepaid debit card. It’s been a couple months and we’ve had to have separate charges refunded back to us by our bank because they definitely won’t honor their mistakes. You have been warned.