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Feedback gevenWendy's hits the spot especially when you're traveling! I got a summer strawberry salad and it was fresh and tasty. My son got a spicy chicken sandwich and he said it was great.
The posted price wasn 't what I paed. Chicken asiogo combo was $6.09 on menu board. Asked to pay $12.10. Made comment about $6 price increase. I was Told cause got large and combo. I pointed out menu board states $6.09 for combo meal. Again, I was told cause I got a large. Come to foned out, price was wrong. I went for that item for the price. The management didn 't even know how much it was supposed to be. I am not sure why I had to pay full price for this stores mistake. Upon receiving food, I noticed my fries where old and stale. I asked for fresh fries. One of the team members in the back commented Guess this is Burger King, and you get it your way now. That kind of attention to detail is uncalled for. That kind of attitude should have gone into the care of my food, and not towards undermining my confusion on the mistakes made by Wendy 's management. By far, the most disrespectful and unprepared team I have encountered.
Management didn 't know prices of food. Saw combo meal for $6.09. Asked for large. Got charged $12. Asked why the $6 increase. Mgmnt said cause of combo and large. I pointed out its posted on menu board for $6. She then said that is a mistake. O asked to still pay that price since i saw it was right in my budget. Denied. denied .denied. Upon receiving food I noticed fries were stale and cold. I asked for new ones. One of BOH Team member 's states guess this is Burger King, you get it you way now. . I wish the same enthusiasm and passion to protect the team went into my food and my order.
There's an employee at Wendy's who is very helpful and has a smile on his face no matter what. His name is Leton. Thank you for making sure your customers are happy Leton, good work!
They do not put mustard on their burgers but I requested mustard and was happy they put it on my burger. Thank you. It's not a burger without mustard for ME. The fries were not hot but that is the NORM for all the fast food places and it is EXTREMELY annoying. And if I specifically tell them the fries have to be very hot, they won't listen!! I'm so tired of lukewarm fries from the drive thru. I send them back then they force me to wait forever. Just get it right the first time. I'm sure I'm not the only one who wants HOT fries. Today's hamburger had more onion than burger.