Dickey's Barbecue Pit - Apple Valley

Unprofessional, they gave me the wrong order and then treated me as if it was my fault. That same order was given to a different customer after, I touched that food checking for what I ordered. Missing cookies is how it all started. Instead of them saying that from the start, we gave you the wrong order. They treated me as if i was trying to steal from them. Would not give me a manager's name or their name. Online order was not anywhere near ready for pick-up time selected, 45 minute wait. Please don't eat here...

My wife and I stopped in yesterday we were heading home to Modesto from Vegas and decided to stop in Apple Valley for Dickeys BBQ. Food was great the customer service was good. My wife were upset with the shift supervisor, an Asian American man named Dennis, who was treating his new employee an African American lady who was still learning and messed up a couple of times. He kept coming over and embarrassing her in front of us the customers and my wife even told the guy, it 's ok she new and learning still. I 'm sorry but nobody should be treated like that, and we were all new at our jobs. We felt really bad for her, and uncomfortable eating there after that. Hopefully things get better around there.

The new management and owner are doing so much better. It's good food and actual service behind the counter, not just an attitude and thrown together. It's clean and the music is playing again too.

I had an offer for a free sandwich with the purchase of a yellow cup drink and it was my first time eating here. I ordered a coke and they gave me a flat watered down Diet Coke and ordered the original barbecue pulled pork sandwich and got a cold plain pulled pork sandwich. We waited for an additional 15 minutes past the time it said it’d be ready for pick up just for both items to be wrong. We were going to order dinner for our family here if the food was good but since it was very lackluster we just left and got dinner elsewhere. The place was empty too so I’m not sure why they got the order wrong when I was the only customer. I can see why it’s always dead.

Don’t place a DoorDash at night, cause they like to steal your money and not give you food. Say the food is ready for pick up then say surprise we’ll refund you in 3-5 business days ????