Panera Bread - Appleton

What happened to this place? $21 for a dinky cup of mac and cheese with a scoop of bacon bits added and a smoothie? That doesnt even mention that it took 15 min for them to make this and bring it out to me.This will be the last time I ever come to this location at the very least, and maybe the last time I ever visit a Panera Bread franchise location. Whoever is the GM of this location, you should be royally ashamed of yourself.

They have my favorite soup so I was really excited to stop for lunch. My food was great. My daughter 's steak and cheese sandwich had a terrible taste to it. She 's very shy so she didn 't want to say anything. I don 't like to embarrass employees so I didn 't go up to the counter when people were around. I decided to wait until we were done to let them know quietly. I didn 't want a refund or replacement but felt they should know so others didn 't have the same experience. We finished and when we were leaving, we waited at the front for a few minutes and there wasn 't anyone around.We walked toward the back and didn 't see anyone. We came back to the front and waited again and still didn 't see anyone anywhere. It was like all the employees vanished.We live an hour away and by the time we got home, I had very bad stomach cramps and I only tried 2 small bites of her meat trying to see what tasted like plastic or something torched .The broccoli cheddar cheese soup is always very good.

So terrible! I got zero chicken on my chipotle chicken avocado melt! They gave us no silverware. The worker was so rude in the drive through. I will definitely not be coming here again. Such a waist of money…

Unattended. Dine in was a poor experience tonight. Nobody was available to ask questions when we needed help with a gift card not working, a menu/allergy question. After far more work than it was worth we got an order done and hoped that the alright information somehow was seen by the food prep people. The food was fine properly, although the chicken noodle soup was almost lukewarm and not tasteful. I would have taken it back and asked to have something else but nobody seemed to be working there. Then during our meal the overhead music suddenly became very very loud, then soft and it happened again thirty seconds later, as if some child were playing with the volume on their parents stereo. All in all disappointing and sad to see that this store has zero customer service and seems determined to chase their remaining customers out the door.

So I stop here every once in awhile hoping it will be better. And every time, this place is filthy. Literally no clean tables, and it wasn't even busy, food in every crevice, gross. Food though was quick and tasty