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Feedback gevenI love Razzoo’s, I’m new to Texas and this is one of my favorite chain restaurants to get Cajun food! My waitress was amazing, I wish I remembered her name.
I came and ordered while ordering. I noticed the cashier at the bar kept rubbing his hand and his head. I called him over and asked him not to rub his hands through his head and he got an attitude. I didn’t ask him to wash his hands. I noticed while I was sitting there he was at the register and rubbed his hands, two more times and his hair, he walked from the register went to the back three times at this time I noticed him rubbing his hands through his head again while he was walking through to pick food up I called the restaurant to talk to the manager named Jeff Jeff said come over and talk to me. I’m standing right behind you. I proceeded to walk over to Jeff He asked me what the problem was and I told him I also said I didn’t want him handling my food and Jeff said why because he touched his hair. Yes, I don’t want her in my phone or on my bag. then Jeff said well, I would just give you a refund. I said no make my food over. He said no I’m going to cancel your order. I went to the bar. He was at the bar. Apparently he couldn’t find my order because he asked me. How did I pay with cash or card, I told him cash. I was like excuse me excuse me Jeff never looked up. I said excuse me manager he didn’t said my name is Jeff as I told you over the phone that was really rude to me. I will never eat at this place again.
Great service and great food, server was great, Zay,
Everytime I come here . There's a lot of people standing around and on their phones. I seen a guy move to the bar because the server never went back to his table
Service was outstanding! Very attentive. But food was cold and my grilled chicken was dry and cold. Out of five of my family members, only one received hot food. I ended up getting upset stomach and very sick. Women’s bathroom was nasty. Urine on the floor in two stalls.
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