Kfc - Arnold

Avery, the manager, could not update me on the status of the DoorDash order I was picking up. Waited for over 30 minutes. When I asked for a time frame, she yelled at me. When I told her that I needed to tell my customer something... She again yelled andwalked away from me. Then a new employee came up to apologize for her, while another gave me an attitude when I asked for hername. She said that 's just how she is . I responded with Well that is completely unprofessional ... I wouldn 't recommend thisplace to anyone, and I will definitely let my customer know.

Ordered an average sized family of 3 meal, a few sandwiches and some bowls. Had to go back thru the drive and get half as it was not correctly received... Waited literally an hour for 3 sandwiches and 2 bowls. This was the last time I will be coming to theArnold, MO location. TL:DR Terrible order taking, poor service and waited five ever for incorrect drive thru order.

Spicy chicken sandwich cold dry old . Two orders of fries cold dry old. 3:00 pm 09/15/22 . The stories the reviews. Pretty accurate. Lucky there isn't a Popeyes closer . This place wouldn't even exist.

I made my order online which was fast and easy. I go pick up my order inside and to my surprise it was ready. I get back home and find out there were no sauce packs for the chicken tenders even though on the order it said 4. The extra mashed potatoes andgravy I had added and paid for was not in the bag either. I call up the store, the phone just rang and rang until I got a fastbusy signal. I got an email from corporate asking for my feedback. I submitted with everything that happened. I got an emailsaying someone would be in contact with me soon. A few minutes after that an email of my order that I had made. I haven?treceived any contact from anyone. I?ve tried calling the store a couple more times but it just rings and rings. I would notrecommend KFC. Next time I want chicken I will go somewhere else.

Unbelievably horrible food we ate today. The bread on our chicken sandwiches were cold, and there was barely any chicken to begin with. I felt like all we were eating was bread. Also, the fries were hard and not fresh. I will not go back to thislocation ever again.