Scooter's Coffee - Arnolds Park

Got a blended matcha, but it was mainly ice, definitely not blended all of the way. the girl working was super nice and had excellent customer service, but this is the second time this has happened,, at this

Thanks for the pup cup To-go!!! It was a very hot day and poor pup couldn’t come with. Excellent service, recommend a smoothie with cream!

The food looks good on the menu but it's obviously microwaved. Really disappointed in the food service so I just stick the awesome coffees.

I usually love coming here, but today was terrible!I ordered a drink and it was wrong. She tried to tell me it was correct, but it was not. I ordered a smoothie with oat milk and they still put regular milk in there so I had to go all the way back to get a replacement. Then when I asked to get my other drink fixed she just wanted to argue with me. And she said she was right. What a waste of money today.

I 'm one of the biggest supporters of Scooter 's coffee however, my mind is beginning to change about the support I give. Multiple times I 've been denied the use of my coupons received in the mail, able to receive reward points, and denied my rewards on my app. I 'm continuously told with rude tone, our scanner isn 't working , you can 't use that coupon unless it 's scanned into your app then the app won 't scan it in so I 'm denied the use of the reward, it isn 't showing up on my screen , etc. It 's frustrating that Scooter 's gives these rewards but you 're unable to use them. I 'd rather support smaller coffee shops as they honor a points system, allow customers to redeem rewards, and if the system isn 't working they make it right with the customer. Friendly service would be a major plus for Scooter 's-this hasn 't been the case for me for the last hand full of visits. Not very pleased with Scooter 's services lately.