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Feedback gevenIt is so easy to say whether someone screwed up when they order 2 of the same pizza because a sweet pizza over 50g (yes I have a kitchen scale)light compared to the other. the same problem in the last week and in the week before I called a refund and regional supervisory authority ally has completely deteriorated the situation by not listening to the problem and not the responsibility for a pizza that was badly made! the overall quality had become a problem at this location and with argumentative managers like aly in not sure whether they want to improve.
I 'm a long time (meaning more then 20 years) fan and customer of Papa Murphy 's in general. For that reason, and even though prices have at least doubled during that time, I 'm still giving 3 stars. That said, there is a common problem that needs addressing. That is employee attitude towards their customers. My latest experience at this store was not pleasant. It started with a phone call. I asked what the days special was. With a somewhat sharp response I was given the name but not the details. So I asked what that special involved. Again, sharply, the young man gave the info. The entire conversation had a you should know this attitude from the employee. Finally, he informed me he was having a hard time hearing me. This is okay, it happens. I explained that I was close by and could just come in to order. Without anything of response I was hung up on. About 5 min later I entered the shop to make an order. As I entered, employees began barking instructions at me. I started deciding and explaining what I would like but again, buy a young woman this time, I was treated like I should have this menu memorized and I was wasting their time. Even during payment she couldn 't bother to allow me time to get my wallet from my pocket before demanding to know how I intended to pay. After all this, I waited for my order and watched as 1 by 1 customers entered, where berated in the same way, and were given very little help even if they were obviously having trouble following the employees demand like instructions. Look, I absolutely argue that these types of employees are under paid and under appreciated. However, this is not something customers can do much about and it 's not their faults. Also, this is 1 of the busiest days off the year. Still, this attitude is common in this store if not exclusive. Beside all that, what happened to managers who knew to express the importance of always maintaining a professional attitude no matter what? To any one working in this type of industry; It is not our job to remember your menus, it 's yours... So now, if I would like Papa Murphy 's, I first have to decide if it 's worth being treated as if I 'm hated and ruining these people 's lives. Ridiculous!
Hard to miss part of a round pizza missing when you get home...not folded under, just a straight cut across. Guess everyone is trying to downsize their products, but charge the same price.
Not a fan I'll be driving back to the one on 80th and Wadsworth, since they always provide better customer service and my phone numbers work for my rewards there. I didn't appreciate how rude the clerk was nor did she offer me any sides like she did the other customers before and after me, guest I wasn't good enough to buy any more food. The lady in black jacket seemed unsanitary making pizza, her coat was a little nasty for my taste, they honestly should be wearing plastic aprons since they wear gloves along with hair nets to be honest. But who am I to speak just a customer who was offended by the rude manner I was treated while spending my earnings to by dinner to feed my family. Guess you get what you pay for...
The best TAKE AND BAKE pizza around. There's a large selection of ingredients and reasonably priced specials. Great salads, too. The only reason I gave it 4 stars is because it's NOT a pizzeria. That said, the best take and bake around. We go several times a month...