Big Deal Burger - Asheville

Doordashed this place today looking for a good burger and I am left severely disappointed. First off the delivery came nearly an hour late. Now this may or may not have been the restaurants fault, I don 't know. This in itself would not have been a big deal had the food still been warm... it wasn 't. Both the burger and fries were cold. The fries were wet, soggy and completely inedible. They look as though they were steamed instead of fried. I attempted to eat one but the texture, temperature and overall lack of flavor just said No...not today . Next was the cold double burger which at first glance you could tell was just a commercial, flower shape cookie cutter frozen patty like you would buy at Wal-Mart. Bland and low quality meat (I use the term loosely as it was mainly just filler) on a stale bun. The only ok part of the entire meal was atleast the veggies adorning the top of this so-called burger were still crisp. This was my first experience with this establishment and if this is truly the quality one should expect, gladly it will be my last.

This place should excuse itself from any delivery apps. They accepted my order and took my money...then I waited for over 2 hours and thru 3 delivery drivers with zero communication skills (UberEATS sucks too BTW) before finding out the restaurant was closed. It took 3 days for my money to get back into my account.

We had a really wonderful experience at Dickey's today

My coworker and I ordered the new burger, and the restaurant did an excellent job. Wow, there was a lot of food! Haha!

I wouldn’t recommend spending your money here. The restaurant operates out of Dickie’s BBQ kitchen, and unfortunately, everything was disappointing. The fries were slimy, soggy, and undercooked—essentially limp potatoes. I’ve had negative experiences with Dickie’s in the past, which is why I stopped ordering from them for a while. Yet, somehow, they managed to lure me back into spending more money, only to end up with another bad meal. It's frustrating that I had to put my food in the oven just to salvage some of it. I give it 0 out of 5 stars.