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Feedback gevenVisited randomly for breakfast. Breakfast sandwich was ok at best sausage and bacon not that nice (ingredients issue rather than chef) and the ciabatta was so tough it couldn’t be eaten as a sandwich. Seemed to be an issue asking for things that were on the menu but separately (asked for smashed avocado on toast with an egg) I presume the dark haired lady is the manager/owner and she made it difficult even though the lady serving was lovely. She stopped the server mid order and made everyone uncomfortable she wanted to see if we were being charged correctly apparently. Looking at other reviews it seems she has an attitude a lot of the time. Cake was nice but expensive and same for the drinks. Overall would only come back if there were no other options.
We pre-booked to come on a Sunday for a family Brunch, was definitely worth booking ahead because this place is so popular (and rightly so! Lots of tasty choices on offer, great cakes and milkshakes too! Definitely worth a visit!
Order grilled cheese sandwich and hot chocolate as post parkrun treat. Was warned they were busy on ordering, that was fair enough and to be expected. Waited not too long and my sandwich was brought over and was asked if i wanted any condiments. When the waitress brought back my ketchup i asked about my drink, she said it was on it's way. When i was two thirds of the way through my sandwich i went up to the counter to ask if i could have my drink. I was beckoned over by (assuming) the owner/manager as she said she couldn't hear me. I asked where my drink was as i had nearly finished my breakfast she rudely said they had all these orders to get through as everyone comes in at the same time. So i was faced with either letting my breakfast go cold whilst i waited for my drink or eat my breakfast dry whilst it was still hot. It would be common sense to not bring my sandwich over until the drink was ready, i was more than prepared to wait. I don't expext to spend £10 on these two items and to receive abuse when i ask politely for a second time about the drink i had paid for. No need for it at all.
We frequent a lot with our toddler and baby. However today we went and were immediately greeted with 'takeaway only ' which was fine but when we said ok the waitress audibly sighed and stalked off. We get it was the end of a long day but we are polite and arrived well before closing time. We ordered two coffees to go some cake and some water. Ordinary latte, oat milk cappuccino with no chocolate (baby has a dairy allergy). Coffee and cake practically thrown at us outside and we were told ordinary cappuccino with chocolate , oat milk latte. Again, it was late in the day, benefit of the doubt we didn 't correct out of being overly polite. It was only by the end of the cappinchio that we suspected that it was oat milk and the late was made with ordinary milk. Were some distance away by the time this occurred and we didn 't want to go back when we were made to feel unwelcome and I 'm sure we would have got short shrift being too close to closing time. Now we have a baby with an upset stomach. If we were listened to this would not have happened. If you or little ones have an allergy be very careful and do not take what you are told on trust. If you want to close early, close early. Rather than treat customers with contempt for being to close to closing time
Visited today for lunch and were very disappointed, dry bread, burnt toast, poor service and dirty highchairs. As a returning customer, today did not live up to expectations and this place has seriously gone down hill since our last visit wish we had spent our money elsewhere!
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