Dunkin' - Aspen Hill

The young ladies working at night need some professional training. Thats not how you represent a company or provide customer service. Grow up.

I genuinely wish I didn’t even have to give one star. Disgusting food and customer service. I received my food with a long hair stuck and cooked with the food, absolutely DISGUSTING. I called them to tell them about it, the guy on the phone gives me attitude about it. Not a sorry or I apologize or not a single nice thing to say. He just said can’t refund you if you’re not here. I’m not driving 30 mins just to get a 5$ refund but some hospitality on the phone would’ve been nice. Terrible place. I used to get breakfast before going into my office from here but now not only am I disgusted by this place being unsanitary but by the horrible customer service like hire better people please!

Drive up was so convenient after work food was delicious.

The employees here are amazingly friendly. Today I actually had to return a doughnut that wasn’t the freshest, and they were happy to give me another one.

I would have rated it a one star but when they fixed my order they gave me 2 things of bacon lol. The guy taking my order didn't seem too people friendly which doesn't really bother me, but when I got my order, they gave me half of the items I ordered, put no cream and sugar at all in my iced latte (but made sure the entire cup was filled with ice tho) and they tried giving me 3 little pieces of bacon that they charge about $4 for. I never do these things but this time made me mad enough to actually do it. Better luck to the rest of you that come here