Chipotle Mexican Grill - Atlanta

Terrible service. The signs clearly states this location opensat10:45AM. It was 10:57AM when 3 employees watched us wait outside without asking for a few moments before they were ready to open. We left and sat in the car a few more minutes when another couple walked to the locked doors at 11:04AM. I clearly see why the Now Hiring sign is posted.

Would give 0/5 out of if possible . Ordered my food and the lady pictured 1.didn?t have a hair net 2 was rude when I was helping my friend order food being that it?s her first time obviously didn?t know what to order). They weren?t busy, no idea what her problem is , but don?t appreciate the unprofessional terrible customer service . Also looks like the grill doesn?t get cleaned ever . Management needs to do better as a whole . ?? -Sincerly A PAYING CUSTOMER .

You can see my order. They got two of the things correct. No asado chicken, got regular chicken. Wanted brown rice, got white. Asked for fajita veggies, didn?t get any. Black beans, yea! Corn salsa, nope. Hot red salsa, nope. Cheese, yea! Lettuce, not today skippy. So on my online order they got two of the 8 ingredients correct. The worst. Never go here.

Ok, I walked in, bought food, paid for it, and ate GOOD!!! It was more food than I expected!!!! They have various options to choose from including: Steak, chicken ????, another style of chicken, pulled pork, another style of pork, white rice, brown rice, guacamole, sour cream, stir fried vegetables that included bell peppers, onions, they had lettuce, spicy sauces, and a whooooole spread of other toppings and other stuff that I didn't get to try this time around!! I am FULL!! I recommend that you go get full too! You can get it in a bowl, a taco, soft taco, or a huge burrito.

1/2022 The manager Mr. T was in the store, just after 9pm, as they ran out of cheese. My bowl had already been made, so I asked for queso as a substitute but this manager refused to do so without a $2 up charge. I explained to him it?s better to use a substitute rather than just throw my food away over cheese but he explained that?s how CHIPOTLE runs their company, no compassion, just money, so I will not return. The store is pretty dirty anyways so I?ll spend my money elsewhere. As a result, Chipotles time and money was wasted from lack of ethics and product. I do NOT recommend this location. It?s now 5/2022 and they just have a terrible attitudes even if you order online. They keep the food behind the counter rather than using the pick-up area and they don?t say anything when your order is ready. They just make a new order then get upset when you speak up for yourself. Did I mention there?s a girl who?s underwear is constantly showing as she grills chicken, come?on son.