Steak 'n Shake - Auburn Hills

Ate here a few months back for the first time food was good. I read some of the reviews on here some are recent and sorry to say but except the ones about issues with staff customers seem to be upset about either quality of food of food or other factors that possibly have to do with the fact that before we entered the pandemic finding a job was hard because there wasn't openings anywhere. But since everything was lifted and started to get back up normal some people don't want to work and some places can get people through the door to hire them. Which I think is sad, but because of this alot of businesses had to change the way they operate. And alot of places end up messy because some customers don't clean up after themselves I've seen this many times. This restaurant is like any other fast food place and doesn't offer table service. I guess at one time they did but don't anymore. And from my experience working in food service sometimes unless you have a dedicated dinning room person it's hard to keep up with the the dinning room during a rush. Especially if customers leave their trash behind. Other than that I think the kiosk ordering is pretty cool because you don't have to wait at the counter for someone to notice you. Yes the the food may be greasy but I've seen that with every fast food place. That's just what you. I think the staff here is doing a fantastic job with being the hand they are dealt. Foods fantastic garlic burgers to die, shakes are awesome French fries some of the best I've tasted come out of a fast food chain. Oh I want to add that I really wish people would leave reviews basbased on actual exprienceand not because they got mad because they most likely were asked to leave.

I had a very sweet girl with blonde hair and glasses treat me the nicest I’ve ever been treated in YEARS! That goes for all restaurants I’ve been at, she was dynamite! She greeted me so politely from the start me getting there up until I left! Please if you must, give her all the recognition that you can! Thank you.

This location had non-human ordering that was simple to use but effective. Shakes were great. Will go again if I'm ever back in the motor city again!

I freaking love steak n shake. I don't expect it to be fancy, the food is awesome and the prices are great.

My daughter talked me into 3 stars. I said 2 only because the shake was the truth. My burger looking like swiss cheese did it for me. Garbage! I hate being robbed by corporate thugs.