Genghis Grill - Augusta

Great drinks and delicious food make for a wonderful experience, especially if you bring a friend along. While the cutlery is plastic, there are plenty of napkins available. The restrooms even have hot water and paper towels for drying your hands. My Rum Punch was fantastic, and I definitely recommend opting for the larger size to enjoy throughout your meal. Our server, Ethan, was quick and friendly. I look forward to returning soon!

On the plus side, our server was very friendly and did an excellent job. The manager, who I believe was in charge, tried to be helpful, but I found it a bit off-putting when my bowl was served before my husband had finished his meal. Unfortunately, I don’t think we’ll be returning.

The food was simple. I saw the Caucasian male chef who had on a blue shirt sniffing the uncooked food that was in clear plastic bag before it was on the grill. I suppose he was a manager because the others had black shirts behind the grill. NO EMPLOYEE had not even the one who sniffed the uncooked food on a mask. This was my first visit and I used the birthday coupon for an appetizer as there was no dessert on the menu. Once and ready

Updated review I went back for pad thai about a week after my last review. The bartender took my togo order and said i could do a build-your-own pad thai. The ingredient bar had none of the vegetables for pad thai. I was very disappointed, but the manager assured me they would have what i wanted on my next visit. I did go back again and was very happy with that experience (despite my dish still not having peanuts). Overall this restaurant has potential to be great, but staffing matters. It is a hit or miss with the service and quality of food here. My second experience here left me unsatisfied. I ordered the large pad Thai (almost $20). I asked for sweet chili sauce and was given a very spicy sauce instead. The chicken tastes charred, but not terrible. There weren’t any peanuts in my dish and I had to ask for them. Overall the meal was edible, but not what I expected for the price. edited to add how nasty the restaurant is too…

I was given a bill for $75 and charged $87. Second time of having a bad experience. The waitress was more worried about her phone call than her tables. The Manger did however fix the fact they charged me an additional $12. I am most definitely not impressed, especially since the last time I was in there and they gave me a regular bowl and charged me for a large but now they can void card charges that they couldn't do before when they over charged me. Before they said all they could do was give me a 20% discount on my next meal since that was all the food i was missing out of my bowl. Not impressed what so ever, going down hill fast.