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Feedback gevenWe were here for a private event. I'm not sure if that's the same, but it was delicious! the whole place is from a fairy tale and we had the best time here!
We go there every now and then for a one nighter and we love to sit at the bar, then enjoy dinner, do some swimming and spa, don't forget the enjoyable breakfast. Newly decorated and very well furnished rooms. Very nice owners and team. They...like dogs. They like children. They are into gold and skiing and other alpine recreations.
We went with a group of friends to stay here for 5 nights. The last night I left the room key inside and did not notice until after dinner. Leaving a room key inside is something that has happened to many of us. The problem...was that everyone on the hotel went to sleep and no phone was answered. We tried calling long distance many times to all the numbers available, rang the bell, went outside etc. The next morning when they went to open the room the guy in charge was angry and treated us with this respect as if we were dumb. When we asked how it was possible nobody was available for the clients he responded that how it was possible to somebody to leave their key inside. Fortunately nothing happened but this is unacceptable, a hotel in the middle of nowhere, where if something happens in the middle of the night you are by yourself with no one to reach. I dont want to imagine what would've we done if it was a serious emergency!
We stayed here for three nights. One of the most beautiful properties and locations So awesome during winter! Cold beer and good food. Staff are really helpful and they work really hard!
The Gasteigers have put real passion and hard work into creating this truly special small hotel. The only watch out is that access is by a 2 person chairlift that stops at 5pm .... but that is also part of the brilliance of this place....When the chair stops you find yourself totally isolated from bustling normality in this haven of tranquility and intimate comfort high above the clouds. The head chef Juergen is in my opinion a very gifted cook. Tyrolian dishes, perfectly seasoned, delightfully presented, sumptuously tasty. The staff are friendly and ... well just great. The wait staff, Lun and Ilya made our stay very enjoyable. I highly recommend Bichlalm, it’s a true treasure.