Jimmy John's - Aurora

Last two times I ordered it took about half an hour to deliver my sandwich. I called 30 and my sandwich is in the load and the drivers are out. the last time I had to call twice, or I didn't get my sandwich, someone had to find it and didn't know why it wasn't with the driver. I don't know why I gave them a try today. the driver was super sweet and apologetic, but everyone who answered the phone seems to hate his life. I never like to accept based on just a few prove, maybe the evening crew is great, but any experience I had this year makes it look like nobody cares. this place could clean new administration and a minded.

Always an excuse not to work. I've been on hold for twenty minutes total today. They always complain they have no drivers. Their sandwiches are generally soggy. And they texted my phone number recommending I tip better even though their service is trash. No professionalism and should probably close down at this point.

I’m an EMT and stopped in here to pick up a sandwich during some down time on shift. Right after paying for the sandwich we got an emergency call and I had to leave. We were able to come back several hours later to get a new sandwich. When I walked back in the clerk remembered me. They had to throw away the old sandwich because it was sitting out for too long, but they made me a new fresh sandwich free of charge and even gave me a free cookie. Thanks for the great service Jimmy John’s!

This location never has a driver. Being one of the only places that offers delivery without a third party company (doordash, ubereats) it's extremely annoying and inconvenient for those without transportation. I suggest the management figure it out or deliver the food themselves.

Ordered delivery last night, 10 mins go by and i forgot to add a kickin ranch so we call back to see if our order left yet so we can pay to add it. The guy answers the phone like oh we were just about to call you, we don't have a driver so you can come pick it up or we can cancel it so basically if we didn't call we would have been waiting for something that was never coming. Also prepaid and tipped so hopefully i get money back asap or we will have another problem ??‍