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Feedback gevenHad a great meal that was fresh, warm, and delicious. Service was friendly and prompt, even for a Sunday brunch. The warm cinnamon roll was gooey and warm. Eggs, French toast and potatoes were all cooked perfectly. Pricing was reasonable for the food quantity.Food: 5/5
This has always been my go to but after today I am done until I see change in management. My interaction with everyone but the General Manager, Michael Kinner, was pleasant. In fact the problem was there was no interaction. I come into the place and despite me standing right in front of him, he literally ignores me. He is looking down at the wait list and everywhere but asking a customer who clearly just walked in, how can they be helped or acknowledged them and say one memoment I will be with you. I literally stood there for 10 minutes while the other host finished cashing out a long line of people before the other host ask if I had been helped.I made a point to observe him the rest of my time at the bar eating, yes I literally waited 10 minutes to ask if I can sit at the empty bar. To my surprise he did know how to look up at people walking in the door greet them properly. He actually knew the concept of taking your eyes off the waiting list and saying how can I help you. So it was just me.He was very rude to the lady who came in before me. She wanted to order to go, and he said I have to get a server we are really busy... as he stormed away seeming irritated. Sir, if you don 't want to do your job or don 't like your job just resign ??.
We have had good to go items here. Sometimes the staff seem frustrated with each other but that happens. The country benedict is better than you can imagine!
It's a wonderful diner. The breakfast (only time I've been), everything I've tried has been great. I love the eggs benedict.The staff is suburb.Food: 4/5
I’m really sad bc this used to be one of my favorite places to eat. All of the waitresses and waiters are normally fantastic. There is one waitress we don’t care for. Normally it’s fine and we just deal. Well today she hit my 9 month old in the back of the head pretty hard with a plate. Instead of just apologizing and taking responsibility she made excuses that her hands were full with plates. When I talked to the manager he kind of blew it off and then tried to put the blame on me saying that babies need to be sitting in the middle of the table (which she was). I wasn’t expecting anything like a discount but I was expecting maybe more empathy and for them to reassure me that they would address the situation. I’m not impressed and just really let down.