O'charley's Restaurant Bar - Austell

After a 20+ day stay in 2 hospitals over the last month and grossly enduring hospital food, all I could dream about was some real food. Because I had planned on going shopping nearby I opted for Ocharleys. In fact that is the only place I really wanted to go. I paid my transportation company to take me there and I walked in radiant knowing I was about to get some great food.Initially I was warmly greeted by Ms Delenda the hostess. She was wonderful, so warm, so personable. She asked me for my preference (table or booth). I felt really good knowing that in this world full of entitled people, I still have choices. Ms Delenda didn 't just tell me Go there and point . She walked with me and asked if she could help me further. I was so impressed at her initiative. I asked her if she could make sure I got a coke to start out with. She said of course though she could have said That 's not my job! She obviously took great pride in her employer, her job, and her customers. It was a delight to meet her.Within a minute my beautiful waitress Tiffani quickly approached my table smiling. She too obviously loves her job. Before she even gave me a menu, she asked me how I was doing, almost like I mattered even more than some tip. I told her I 'm OK. Just hungry. She gently placed the menu in my hands and the entire time I was there I watched her. It 's really fascinating when you watch people. They can teach you so much. I was there maybe 45 minutes and I watched Tiffani as she greeted and also served every customer on that side of the room. She was constantly filled drinking glasses with tea and water; making recommendations. She cleaned tables. But more than that, she refreshed my spirit that had been pretty low for months. She never stopped moving as she could not stop serving her customers enough. She earned the extra tip I gave her. She like Ms Delenda was delightful. As she gave me my receipt I asked if I could speak with her manager. She didn 't assume the worst like many do. Instead she went immediately and got Ms Chanel.When Chanel came to see me, she beamed as if she too, as the others, loved what she does for a living. No burnout here. Just pure joy. I thought I came for a meal. Instead, I received an afternoon rich with new friends. What a group of people.! They didnt seem like employees. This was no doubt a family. I got the opportunity to spend several minutes talking with Ms Chanel, though i know she had to have been busy. What a beautiful person who also totally made my day.I thought I came for food. Instead i got nourishment i had not had for months. I am confident too that Ms Chanel, Delenda, and Tiffani are not alone in the way they treat others and value their jobs. If I were not disabled now, I think I too would want to work at Ocharleys Austell too. What an atmosphere of fun, food, and friends. Thank you Chenel, Tiffani, and Delenda for making my whole month. I hope to be back after another doctor 's appointment on Monday.

Such an awesome, O'Charley's! This O'Charley's staff is amazing. So, about a month I called this location to schedule an end of the year lunch outing for the students at South Cobb High School. I spoke to a person by the name of Mr. Cleveland, he was very accommodating of the time frame and date we needed. We arrived April 29, 2024 at promptly 10:30am. We were greeted with a smile. We would like everyone to know that our waitress, ASHLEY was beyond attentive, she gave us service with a huge smile and we also noticed how much of a multitasker she was. Thank you!!!! We here at South Cobb High School, LOVE our neighborhood O'Charley's!

I had never eaten here before but I am left with no sense of urgency to return...it served the purpose but for someone like me that loves to eat to hive away the leftover...?. In short, I went away no longer hungry, nothing specialParking: No problem parking or getting in and no reason it should be otherwise

Had to wait for a host to come to the front to seat us. Cook did not follow instruction to put honey on the side. Asparigus was not good. Server/ barteder had the meal remade with brocoli instead.

Had to wait for a host to come to the front to seat us. Cook did not follow instruction to put honey on the side. Asparigus was not good. Server/ barteder had the meal remade with brocoli instead.