China Family - Austin

I have ordered from this restaurant three times before and the food was good. However, on my fourth visit, the food was not fresh. When I asked for a replacement, the lady said she couldn't do it because she wasn't the boss and everyone else liked it. I ended up having to throw away the food I paid for, so I won't be returning. They should value their customers more and listen to their feedback. The rice was good, but the side dish was not. Instead of dismissing my concerns, they should have taken the time to address them. It's disrespectful to brush off a customer's complaints by saying that "everyone likes it". I know what I'm talking about as I've had it multiple times before. I was very disappointed by their service and the unprofessional way I was treated by their staff. I didn't expect a free meal, I just wanted what I paid for. As a returning customer, I expected better food quality and customer service.

Having eaten at many Chinese restaurants where the owners/cooks were actually from China, I can say with confidence that this restaurant serves authentic Chinese food. My favorite dish is General Tsao's chicken, and my only complaint would be the noodles (there is something about the oil they use that makes them stick together without adding much flavor). I have only ordered this dish once so it could have been just a fluke, but I feel it's important to mention.

I love Asian cuisine, so I was excited to try this restaurant. Unfortunately, I was extremely disappointed. It is located behind Domino's on Guadalupe, but the entrance and surrounding area were so dirty that it was off-putting. I ended up spending over $40 on a dish of huh lo mein and green beans, but the beans were overly salty and had a strange taste. The lo mein tasted old and lacked any flavor. Overall, it was a terrible dining experience with no redeeming qualities. I wish it had been better.

Pretty bad. they served my food in <5 minutes, which is good, but after my roommate it took 25 minutes for him. the prices cross the line into the restaurant, but the quality of the food corresponds to a fast food stand. at my second visit I ordered seuan beef and tofu, and after that I received stomach pain and digestion, incineration, followed by diarrhea. I have not experienced these symptome when I ordered mapo tofu, which means that their meat preparation is inexpensive. find another Chinese restaurant.

I ordered General Tso online but it wasn't made spicy. Came in person recently and ordered it again but this time spicy, and not only was it cooked well, but the spice was perfect. Would definitely order here again.