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Feedback gevenDelicious food, fantastic drinks, and friendly, helpful staff.
Delicious food and excellent service! I really appreciate the ambiance and the intimate atmosphere of the restaurant.
Charming restaurant with a nice atmosphere. However, the staff didn’t seem very interested in being helpful or friendly. Service was average. The food was quite good, though it felt like they prioritize Instagram-worthy presentation. Unfortunately, the bathroom lacked paper towels and there was no hand dryer available.
We've given Colleen's kitchen a few tries ad 3 of the 4 times the service was terrible. We watched a table seated after us, receive their food before we even ordered. We had to visit the hostess twice to ask for someone to help us at our table. This was around 5pm on a Saturday and the restaurant was less than 1/3 full. I don't think we will return again.
“There is a 20% SERVICE FEE for dining at Colleen’s” This should be noted on the reservation by Colleen’s and Open Table. It’s in fine print at your table -I missed it— highlighted on your bill and followed by an awkward conversation with waitstaff indicating that any “gratuity” left above the “service fee” would go directly to her. WOW! Of course, she was awesome and we left her a gratuity. Not sure if charging a “service fee” plus gratuity to dine in is a new trend in Austin but totally unexpected and left a sour taste. Otherwise, food was good (bacon wrapped dates, crab cakes, beet salad, and shrimp and grits were our favorites) and service was excellent. Mueller was a different area for us to dine in Austin; unlikely we’ll return.
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