Pho Mph 2 - Austin

Ordered takeout online, and received a confirmation email. When I went to pick up, they were closed (1.5 hours before the listed closing time) and there is no way to refund my money without contacting the restaurant. Super inconvenient and frustrating to not update their online ordering system correctly. Avoid for takeout, I have no clue if the food is any good. I’ll happily take this review down when I get my money back.

So clean and well organized. We found parking in the garage and walked up the side stairs to enter the side of the restaurant. We were immediately greeted by one of the crew and made drink orders. While waiting for our smoothie and milk tea we decided on what we wanted for dinner. We had eight people in our group and expected to wait a while for our food but they got our food to us hot fresh and fast.

This place is Vietnamese royalty. They are the pho king.

Why they’ve stopped serving the Pan Fried Noodle dish in the vegetarian menu is beyond me. That’s the whole reason I love eating there. Absolutely the best thing in the menu. Why take off a best seller? Makes no sense. Now they’re out of all the tofu dishes and changed the vegetarian egg rolls to another kind which is not near as good. They used to have the best ones I’ve ever had. Not sure what’s going on. But this is one of my favorite places to eat vegan food. Deeply disappointed they stopped selling what a regular customer who eats there several times a week would like to order. Also, the customer service has much room for improvement. Charging for soy sauce and hot sauce packets is Absolutely unheard of in the history of ordering takeout. Like literally I’ve never seen this Anywhere. If I spend 30+ dollars I should be able to ask for a few packets of sauce at no cost. Absolutely No One else in Austin claims shortages as a reason to charge. Terrible. Just give the customer what they want. It’s sort of absurd. Other than that. They have some of the best takeout in South Austin. Hope they get it together and keep offering great food, Especially that pan fried noodle dish very soon. If not they are going to lose a bunch of customers in my opinion. I tell everyone to order there. But not if they keep this up. Love you guys. Please bring back the pan fried noodles and other vegetarian dishes. Which are delicious. If someone eats there multiple times a week and tips every time. You should take care of those guests.but what do I know. Maybe running out of all the vegetarian dishes and charging folks for any more than one soy sauce packet is a good business model in your eyes. Seems like the recipe for going out of business to me. Hope y’all pull it together. I love eating there several times a week

I only order takeout from here and their pho is always good! Consistent flavor. Nothing fancy but good pho: Love their egg rolls too.