Culver's - Avon

Drive thru system is horrible (can't understand each other) and there's always confusion/disorganization when we order at this location (we've opted to stick with the one in Indy for now). Otherwise, food is good as expected for Culver's.

Yummy burgers with fries, cheese curds, delicious, love it ???????????

Failed to make my order properly. I called regarding the issue and Orlando who claims to be the shift leader or manager was rude. I never received my concrete mixer, my sandwich was not incorrect. I asked to speak with the GM to rectify the issue and Orlando failed to be courteous and help with the situation. How about you stop talking over the customer and let me explain everything you did incorrectly. Terrible customer service.

I was disappointed that they no longer carry the strawberry salad, however I can understand that strawberries are about out of season. The cashew chicken salad was a good replacement with plenty of cashews. The chicken was moist and tender. We ordered small drinks but they were out of that size cup and replaced with mediums. I asked for the small size price since the replacement was due to their lack of supply. Several other customers were asking for the same courtesy but that was not honored. Overall, the food was good and my granddaughters enjoyed their ice cream.

If you want the absolute best service, look for Arianna. She got our order right and came to check on us after the food came out. She served us with a smile. Great experience overall.