Chipotle Mexican Grill - Baltimore

The half of the people in our group got food poisoning, the load was dirtyer than a literal garbage, (the floor felt like a fat licking) the personal was extremely rude and screamed at us, and now I was completely shut off by chipotle. eating was mediocre, but if literally everything else is more absolute, there is no reason to give more than 1 star.

Definitely one of the worse Chipotle Locations. Bad portions, often out of ingredients such as lettuce and rice even in the middle of the day and the fountain drinks even run out in the middle of the day. Seems pretty poorly managed. Also get asked for money by homeless people around this location all the time.

The Good: Probably the best tasting chipotle I've had. The Bad: They are always out of salad dressing and other items. When a customer orders a salad it would probably be best to tell them up front that the store doesn't have any dressing or other iteams. But instead the employees let you go through the whole ordering process and wait until you're finished to mention there is none left. I really don't think this store make the honey vinaigrette any longer. Not to mention this location never takes cash

Worst store I ever witnessed. Arrogant and racist staff.We walked in around 9.10pm and the staff said we can’t come in. We said we’re here to pickup the food for which the store is open. They were rushing and slamming the food in our bowl and clearly showing the frustration from the time we walked in until we left. They overcharged our order, charging 15$ for two drinks. They were hesitant to give the receipts even after asking for it. Finally they threw it on the counter!!! We asked her about the over charge and again she was frustrated and started arguing. Finally another lady from the kitchen walks in and admits the over charge and offered extra drinks and chips.Weird part is they were completely normal when serving the Black customers!! Watching all this drama my 5yr old is asking “Daddy, why are they are so mean to us”? Even a kid can sense their stupidity.Please Close the store and save our fav brand Chipotle.

Food-we came in at 5pm Friday night and they said there is no guacamole. The entire tray wasn’t even there so they definitely didn’t want to prepare it. Also no beans at all. Lettuce was bottomed out. Outside of chicken there was really no other protein available to choose from. Pork was visibly dry. It’s hilarious.Service-staff was very rude and inattentive. Not only the orders were wrong, one of them walked away in the middle of preparing our burrito bowl.Cleanliness: the entire restaurant just looked dirty. Floor was spotty and tables were very obviously dirty. The food preparation counter was also amazingly disorganized and visibly dirty. The grill looked no different than the grills you see in a park with many burnt layers.Overall just a very disappointing and disgusted experience. Was very surprised that we didn’t get diarrhea.