Royal Farms - Baltimore

Unfortunately I didn 't catch the cashier 's name. Tuesday morning, I made a quick stop for canned Starbucks and a Teriyaki stick. Now, I have been told millions of times to Have a good day, in my 50 years on this earth. This gentleman said to me. Have a good day, on purpose. I didn 't digest how meaningful that was until l got in my car. Now, so many things went wrong that day but, I still had a good day. All because this gentleman knew, you make your day; your day doesn 't make you. Thank you for reminding me.

I got off work passed Royal Farms on 7204 York Road was like I can go for a chicken box! Well, after purchasing the chicken box I waited until I got home to eat. The chicken tasted terrible! It smelled like the grease it was fried in was bad or old or the chicken was bad or old! So much so I just ended up throwing the chicken away! My hash brown jalapeño cheese sauce was better than the chicken. ??????????? I?ll never order food from this Royal Farms again. ??????????? They need to hire new cooks! The ppl working there can?t cook!

I've purchased the chicken from this Royal Farms on many occasions and have never once been disappointed by the overall food quality. The chicken is always fresh and tastes pretty good. I must say my only complaint is that the chicken is often way too salty painfully so. Also the automated menu selection system has the absolute worst customer user interface. The printers that are supposed to record what you order rarely work. The store is sort of run down in a perfectly ghetto sort of way. The staff are always polite, cheerful and helpful often going far above and beyond to help customers. Sometimes there is a long wait for chicken to be ready. Overall this is a nice store in a nice area near Towson State University. I enjoy my visits to this store and return often.

Made and online order for a work function. They truly exceeding expectations in having my order ready and customer service. The customer service element was unexpectedly old school and quire refreshing.

Staff lied about what they put in my order. So I wouldn't trust that they're not messing with people's food in other ways. Then shorted me on the refund, while accusing me of being a thief.