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Feedback gevenSo I have been a longtime customer of the Subway on State street. I have used that location for the past 12 yrs. Unfortunately they have now lost me as a customer.So online it shows that the closing time is 9pm. I arrived at the Subway shop at 8:03pm. When I showed up there were customers inside and the door was open. As soon as I walked in the lady behind the counter said they were closed. A bit Confused I looked around it the customers and the still open door and asked if she could just add me in for a 6in sub. She immediately said no! I responded with, it its literally 8:03 and your site says you close at 9pm. So with out argument is just left and drove across the river the the Subway on Brewer because there store said they were open until 9 as well. When I arrived in was greeted with a super friendly guy that was more than willing to take my order. Plus the establishment has been revamped. Much cleaner space and much more appealing compared to the State street location.So I have found a new location for my once a week subway. State street subway has definitely lost me as a customer as of yesterday. If you are going r o pick and choose when you close and turn away customers maybe you should change the info on the website or post the info on the door of the establishment. Or better yet higher better employees that are willing to work and no close early while turning away customers.
Love subway always have, always will. Rosie made our wonderful subs. She made them great.
Always a good sandwich, and I've never had any problems with them
The staff were welcoming and the food was delicious!
The staff at this restaurant are really friendly! They strike up great conversations. I didn't catch his name, but the man with dark hair was incredibly kind and complimented my shirt as I walked in. It was such a lovely way to begin the day!
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