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Feedback gevenI would like to start out saying their service is absolutely outstanding! Their food is excellent and the atmosphere was terrific!I highly recommend eating there and every time we come to mountains we look forward to visiting painted fish café.Marcie was the best server we have had and we would like to personally thank her for the best experience there !
We ordered a child’s mac and cheese and found a metal shard in it. We reported it to the waitress, who was wonderful and very nice, who took it off the bill immediately. We would have stayed to finish the dinner with the rest of our party until the manager spoke with us. The manager’s attitude was terrible, fake and dismissive. It was obvious she didn’t care at all, and we will never be returning to this establishment again.
My wife and I have been twice to this restaurant on hwy 184 heading into Banner Elk. The first time I was pleased that the food was prepared as I ordered (Salmon ordered rare) and tasted fresh. The second visit was entirely different. The salmon was overdone and dry, inedible. I don't understand the inconsistensy. Why can a chef not cook a dish the same way more than once. Not only that the wine we ordered was just about too old. The first visit it was perfect. The service was ok but just so. I have a policy of giving gratuities based upon the quality of the service and I usually am generous. But the waitress did such a poor job that I couldn't make myself give her more than a minimum tip. The management needs Training in training. I hope they get it. I can not recommend this restaurant.
Delicious food and very friendly staff. I wish they could find more staff to be able to have more availability. We tried to go back the next day (Sunday) for brunch, but we were told they no longer have brunch because of being short-staffed.They are doing a wonderful job with food and I hope they get staffing down soon!Appetizer: tuna nachosSoup: curry chicken and tomatoEntree: blackened salmon
Wow they have some amazing food! I got the 6 oz fillet and would put it up against Morton’s any day of the week. It just melted in my mouth. Their potato’s are to die for and the green beans were off the chain good! Highly recommend this spot for small and large parties. We eloped and had our dinner with family their afterwards. They were very accommodating and kept my wild mom happy as well ?. Will definitely be back when i visit the area again.