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Feedback gevenSolo visit for tea after a walk on Walney island…… I always use Morrisons cafe all over the country, and always have a wonderful fish and chip meal, but not yesterday…… firstly no fish at all, was offered sausage egg and chips, but then told no sausage either, but I could have soup instead?….. I settled on egg and chips with bread and butter……. But only brought egg and chips, which looked they they had been stood around for hours, and no bread and butter either ! Shocking service overall, dirty tables, dirty floor, and so very cold in the cafe too, no atmosphere, in fact only myself and another man in there too….. what on earth has happened to this cafe? ….. and I was charged £5.00. for sausage egg chips and beans, yet only had egg and chips! Get your act together please !
Not many people in ,and I'm not surprised. Floor slippy and dirty just like the tables , not many staff ,only saw 2 the whole time we were there. Waited ages for food to arrive ,and while waiting saw others complaining that items they had ordered hadn't turned up . When the food eventually arrived we had to ask for an item that was missing . I ordered Scampi ,chips and peas and everything on the plate was cold , can only assume my meal was sat in the kitchen waiting for the other meals we ordered . This cafe used to be good , but we definitely won't be using it again and would definitely not recommend.
Nightmare! Arrived at cafe at 2 pm. No staff about and went by kitchen to find staff.Told that no staff to serve and come back in half an hour. We went to complain to duty manager. She got someone to serve us but no apology or offer of complimentary drink etc. The table we sat at and numerous other ones had food on the floor and cafe in a wretched state.
Food was ok and served by the supervisor kristianne who was rude! She was the downfall of the cafe and our experience and how she spoke to her staff was so rude too…I highly doubt they will be keeping there staff!! Shame really as the other staff were lovely and food good although it was like going on a Durley bear hunt trying to find the chips on the plate!
Appalling experience. Coffee bar closed but no sign to denote this for customers. When staff asked if it was open they said nobody had turned the machine on so it was not heated up yet. Several other customers came to be told the same. Staff member was rude claining people were abusive purely because they complained the service was usually this bad. Ordered a crumpet and it arrived cold. Complained to staff, same person as above, that it did not look cooked I was patronisingly told it had been. Will not be coming back and saw several other people leave too.