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Feedback gevenI would rate it 3.5 stars. It's an improvement over the Batesville Walmart, but to be honest, this Kroger is quite small. I doubt they'll make any changes, but they really should consider expanding the store. That's my only concern, as everything else here is fine.
The prices are on the higher side for this area, but they offer a great selection and there are definitely fewer people than at Walmart!
Just lost my business. Bagger forgot to put one of my bags in the cart. I called about it and confirmed they had it waiting for me. Asked if I could pick it up the next day because I live 30 minutes away. This was canned food by the way. Go in after work the next day and they have no idea what I 'm talking about and demand to see a receipt to prove I bought it. I don 't even know what all they ripped me off on because I don 't know everything that was in the bag. Sorry, but you just lost my family 's dinner and we can 't exactly afford to pay double for groceries we already bought in this economy. Kroger no more for me, at least not this location.
This store is generally clean tidy. Produce department is nice with good selection. Friendly staff. They often don't have enough cashiers open, but they have added self-checkout, which is great for a speedy in out trip. A year ago, this store carried a fair amount of plant-based food options, however recently, they have stopped offering plant-based cream cheese, only one plant-based cheese option Daiya slices. They do currently offer Kite Hill vegan sour cream ricotta, although the ricotta is priced at almost $11. I'm happy to see they are still offering Just Egg multiple plant-based meat alternatives. Great selection of plant-based milk alternatives! Also, of note, they offer Hidden Valley plant-based ranch dressing Primal Kitchen vegan alfredo sauce. If they would up the ante on plant-based options, I could entirely eliminate the dreaded trip to WM from my life altogether!
Called multiple times in three days only to be left on hold for over twenty minutes almost everytime you call a department.
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