Pizza Express

Having been to the Theatre, we popped in for dinner. The food arrived in a timely manner and was delicious We were escorted to our table and asked if the music was not too loud for us. The waitress was very attentive and ensured we had everything we needed. The manager checked that everything was in order. All in all, we had exceptional and friendly service and would definitely visit again

We were here in a large group for a work Christmas do. I'm sure everyone is trying to do their best but... we waited 15 minutes for our order to be taken and then sat for 45 minutes with just glasses of water and no drinks. We could see a wine fridge but were told the wine had to chill first and was coming from downstairs. We were way past caring if it was chilled. They didn't have enough glasses and we had to go down and get some brandy glasses for our wine. When the food came it was delicious but 3 of our party got their pizzas 10 minutes after everyone else. There just weren't enough staff on to serve three large groups upstairs and all the downstairs customers. When we asked for the service charge to be taken off the bill a senior waitress came and argued with us, asking us why and explaining that they would lose their tips. No sense of the customer being right.

The service was brilliant, with a wonderful waitress called Katrina. She gave personal attention and attended to us well . I would definitely go there again. The food was good, got well presented and came quickly after the order. Katrina very kindly went out of her way to charge my phone which I needed for tickets for our next destination. It certainly makes a difference to be in the receiving end of going the extra mile! Thank you!

Such a shame the food is really good everything really hot. Chefs do a great job but let down by waiting staff. The service was appaling. No smile no check on food and an age to wait for the bill. Support your chefs they are doing a great job .

Waited over an hour and half for food. Still nothing so we had to leave. Staff didn’t seem bothered