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Feedback gevenExcellent food and wonderful service. a beautiful, pleasant evening.
Only those who eat until the Christmas group of the woman came in, who were loud, but it removed the quiet and sometimes quite funny. until then zero atmosphere. door to the outside remained open from the workers who immediately feel the room cold. different employees simply ask themselves backwards and forwards constantly. the staff was dressed very casually as if they had just left the street and did not look like they were working there. If we were not charged for a booking payment, we would have left before dinner. eating was ok, but very limited menu and the whole experience did not feel worth money and felt disappointed by us for so much for a meal and experience that was really nothing special and what hoped staff who waited for us though well, so can not mistake that
This was a really nice experience with the exception of already opened and used jam pot on the afternoon tea plus a pot of marmalade instead of jam? This was rectified very quickly by staff and the service was excellent.
Nothing like the photo on the website. Sandwiches made with all white sliced supermarket bread and must have been left out before serving as the bread had gone crusty (stale). Dirty cup and tea pot, sticky patches on the table. Scones were dry and only enough clotted cream for one (table for two). One of the cakes was very unpleasant (Victoria sponge how difficult is it to get that right). If I hadn’t have paid in advance I would have sent it back. This should have been a special occasion for a sister who traveled almost 200 miles to visit. Very poor food, nothing like it was billed on the website and not worth the money paid. Avoid queue for one of the other afternoon tea options rather than booking this in advance.
Had lunch which was OK. Had eggs royale which was tasty but the bun was cold and seemed a bit stale.