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Worst customer service . I used to go to there daily despite the sour attititide of the staff but the lounge is closed because of Covid 19. But dealing with the...
Lees verderI received a box of cigars last week and they were damaged. I emailed in and got a strange email with just a tracking number. When I called the 800 number an EX...
Lees verderI have been doing my research on them and saw some negative reviews regarding their customer service, online transactions, etc... This is totally unfair. I almo...
Lees verderI received my order today with two bundles missing. I called customer service with the simple question of whether or not the items were coming in multiple packa...
Lees verderThe online store is open, they'll do buy and go at the store but the cigar lounge is not open.
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Lees verderMy go-to store for the best cigars. Awesome selections, super fast shipping, quality products, fair pricing, and great customer service. Mike Cigars is an examp...
Lees verderLet me start of by saying that I NEVER leave reviews. I don’t trust the system and assume companies only ever put the best reviews at the top. On that note , I...
Lees verderGreat service! I placed an order on Wednesday and received my cigars on Friday! I literally live across the country. My package was fresh and ready to smoke. No...
Lees verderI had a problem receiving my order, or so I thought. Called customer service and they got right on it. Problem solved. I got my cigars and on time. I problem. Y...
Lees verderI have been a steady customer with no complaint history, I ordered a box of Don Diego which you could not draw smoke from. I wrote a nice email to their custome...
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