Popeyes Louisiana Kitchen - Baytown

The good thing in this place is the food. The service is garbage and they can never get an order right. Always. Serving chickens is obviously as complicated as rocket science.

I got raw chicken on my lunch break and called her to let her know. I spoke to the manager Erika and she advised to come back and she will replace the chicken. I told her I couldn't come back today, but next week. She told me to keep the chicken in the refrigerator and give it back if I can come back, could be 1 or 2 weeks. She said she had to keep it to show her boss. First, she can't take the food back, it's against health rules, but she said she would see it also for her boss to save and so it can be invented. SO GROSS!

I ordered the classic chicken sandwich and the chicken was so dry. I have red beans and rice as my side and it was cold. I wasn't happy.

Worst experience. The first time. Forgotten potatoes, all that they were promoted on their website was not there, so they were false advertising. My whole family old and cold pommes.

This used to be my favorite rest chain..i guess that was when employees cared. The lack luster employment staff is slowly killing Popeyes.. every location I go into now is dirty, food is hours precooked old, watching employees hygiene level is disturbing(never wash hands, sanitize utensils, or look uniform), and in general feel like bankruptcy is on the horizon for the company. Standards are just that..a set of guidelines to be followed to ensure consistency of product and service. Standards are gone.