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Feedback gevenI was at 1915 this morning with a group of 30 people for brunch. And we were here to see how the restaurant was as we were considering having our wedding here. But after what we experienced here Today i wouldn 't have my dogs birthday here. We actually felt bad for the wait staff as they literally busted there asses trying make the best of a horrible situation. We watched our waitresses not only bring everything to our table but were also bussing all the tables themselves. We asked a young man about it and they claim new management has removed all the bus boys/girls to save money leaving the wait staff to do everything. That 's very poor management for a place this size. Then to top off a horrible start we come to find this new management didn 't order enough food for all of the brunch guests. Really? I guess the new management is saving money on food as well. Needless to say all thirty of us had no choice but to leave since there was no food to be served. To the new management at bear mountains restaurant 1915. You get a big F . Not only will we never step foot here again we would never consider having our wedding in a place like this and that 's a shame cause the venue and it 's scenic views are beautiful. Mr new management I suggest you find another career cause this one doesn 't suit you sir. You just cost this place a lot of revenue.
Don't get me wrong! Food wasn't bad and it's historic place and has nice view in the bear mountain state park) I think it's the management and service. We got the table next to the big table. They are drinking wine and getting pretty cheerful and noisy. Then I found that they were restraint staffs includong waiters! Who in the world drinking wine when they still have work to do? Our waitor was somewhat OK but he reminded me of high school kid serving at school event. At last, we decidedbto order dessert because the portion of the food seemed to be a little small we are not big eater and I usually take half of food home). He brought tiny cup of coffee then, he didn't come back with the cakes we ordered at least 5 minutes! I was covering my coffee so it won't get cold. I think they should just rent the space for real proffesional. When the state workers rin businesses, they ruin everything.
Stayed at the Lodge this past weekend and contrary to the reviews I read the food was great. We had burgers for lunch one day--perfectly prepared and high quality beef. Dinner was outstanding--service was good, but slow--seemed like too many tables and not enough servers. We had the Sunday brunch as well, which I don't recommend. The food was good, but the selection was sparse and ordering off the menu would have saved money and provided a larger selection. Overall I was very pleased. The only reason I didn't give 5 stars was the slow service at dinner.
Very disappointing. We had been to the Bear Mountain Inn before the renovation and it was a nice brunch. Not so any more. Though the setting continues to be lovely, the brunch is terrible. There are perhaps 6 heated bins, and that's it. For vegetarians, there's nothing there. We chose the a la carte menu. $7 for an omelet isn't bad, until you add in the prices for potatoes and toast, both separately listed. So you wind up with a $10-12 omelet, which is pretty steep for an omelet, but maybe it's worth it. It's not. You can do better at a diner.
This was one of the most disappointing meals of my life. I had very fond memories of Bear Mountain Inn and was hoping for an experience like I had previously had. Unfortunately the grand buffet and exceptional service are a thing of the past. We had 2:30 reservations for Fathers Day 2014. We got there early and there were plenty of tables. We asked if we could sit by a widow. We were told no, they were for parties of five. We were a party of four including two seniors who clearly would have loved to sit near the window. Shortly later, a party of three was sat there. This set the tone. The staff was very confused. We got three different interpretations of what was included with the buffet. The buffet consisted of eggs, bacon, crepes and potatoes and no other hot choices. However, not only was the buffet sparse, but everything was cold. When brought to the attention of the manager they did nothing for the hour or so we were there. An omelet ordered off the menu came alone on a big plate. Everything was a la carte. The lack of attention to detail is astounding. What a huge difference a lit sterno under the buffet or a lousy piece of toast served with the omelet would have made. Hampton Inn's free breakfast far surpasses this one. The NYS Department of Parks and Recreation owns the facility and rents it out to a vendor to run the concession. I can only hope that the contract is up soon!