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Feedback gevenI need to start this review off by stating that I’m a fan of chick fil a and we’ve been to this location multiple times without issues. And while it wasn’t the end of the world, the more I reflect on the experience I had yesterday the more it just doesn’t sit right with me.I had placed an order on the app at 10:25 yesterday morning, 5 mins before breakfast ended. I knew I was cutting it close but I was coming back from a several mile walk on the trail and thought a breakfast burrito sounded good. The app was still taking breakfast orders so I got my order in and was in the drivethru by 10:27 with only two cars in front of me. Plenty of time! Or so I thought. The car in front of me took longer to order than i anticipated so by the time I got to the first guy it was 10:30 and I heard on the walkie talkies to switch the menus to lunch. The first guy assured me I was good because I placed my order ahead of time and waved me through. The second guy saw my order and decided to do his due diligence and double check if my order could be fulfilled, even though he was pretty certain I was fine. The voice that came back on the walkie talkie, idk if it was a manager or just another coworker, but it was snarky and rude with a “NO. Breakfast is done, cancel the order and ring them up for something else. NO MORE BREAKFAST”. The guy looked at me shocked and was super empathetic asking if there was anything else I wanted, but I just took it as a sign that I wasn’t meant to have the Burrito and saw myself out of line. Not a huge deal I didn’t get my breakfast, but the more I reflect on the savagery and rude tone of the voice on the walkie talkie, the more it just doesn’t sit right with me that of all places to pull that, it’s chick fil a. The company that prides itself on delivery a great experience and being Christian owned and treating everyone kindly. I just feel that behavior wasn’t a good representation of the company’s values and needed to be made aware of. I understand if they didn’t have the supplies to make my burrito as I was cutting it close to the end time, it is what it is. But the tone and delivery from the walkie talkie which I can only assume was the manager, was completely uncalled for and ugly.Again, it’s not a huge deal that I didn’t get my breakfast, and it’s worth noting that we haven’t had a bad experience here previously. But if we’re not holding people accountable for the way we treat others, then we’re not really doing our duty to help make this world a kinder place.
I recently just dined in and was appalled by what I witnessed. I was eating in the dining room when I overheard a lady named “Victoria” being blatantly rude to the employees and her facial expression were obnoxious. If this is what Chick fil a has as managers and lets employees be treated like this, I will not be back and I will let everyone know not to eat here.
Fast, friendly service. Been treated with respect on my couple of visits here.
It's a chick fil a what else can I say. Friendly fast drive-thru. Service is always their pleasure. They have the best sweet tea.
This doesn't seem fair to me. Today I bought my deluxe chicken and look!! That's not the menu. Very bad. I will remove stars. I'm