Turtle Bus - Beaver Creek

Our experience on the bus for our trip to Red Rocks was fantastic! The bus had a fun tiki atmosphere, a bar, and even a visiting dog, and it was punctual. I will definitely book again for the next party bus to Red Rocks.

We planned the Turtle Bus for my sisters bachelorette party in Vail and had the best time! Jacob and Jesse, from Turtle Bus, were with us on the bus and made the experience even more fun. I would highly recommend using Turtle Bus.I worked with Matt to set up the trip and he was so helpful with giving suggestions of what to do since none of us had ever been to Vail. Thanks Turtle Bus for a great night!

I rode a turtle bus with some friends and had a great time initially! Unfortunately the bus we were on broke down so we had to take a different one back, no problem.When changing busses while we were at the event, the crew forgot to grab my bag and it got left on the original bus, still no problem. They told me they got the bag and I could come get it tomorrow. Great!After that they stopped responding to my calls and never told me where to get the bag. Just that they had it. I eventually called the company directly and have been ignored again.*after leaving this review at one star they got in touch and made it right.

Booked the bus for a guys golf trip three weeks in advance. I called and emailed the week of the event to confirm no response. Received a cancellation email the day before the event with no explanation. Just beware. I appreciate the response three months after the event, but the narrative below is nonsense. Yes, I received an email and was fully aware that I needed to confirm. So I called and left a message. And called and left another message. And emailed. There was no response. And there was certainly no outreach to me until I finally heard from the company the morning before the event that it had been cancelled.I wish everyone involved the best of luck. I will not be rolling the dice on any of our upcoming events with this group. Many other transportation options that have proven to be more reliable.

I reserved (2) buses in January for my September wedding and received confirmation emails for each. An employee reached out to me in July and asked if I still needed them. I said yes, sent her a detailed itinerary and let her know I would follow up in August with the final guest count and timeline. I sent an email in at the end of August confirming all details and asked for a confirmation. I emailed them every week until my wedding and never heard from anyone. I finally called the owner 2 days before my wedding and he assured me the issue would be resolved immediately. An employee called me hours later and said he had no information about my reservation. I spent ~45 minutes on the phone going over the details 48 hours before my big day. At the end of that conversation, I asked for a confirmation email, I was assured I would receive one immediately. On the day of my wedding, I still had not received any confirmation from the Turtle bus and one of my bridesmaids had to call them to confirm they were coming. I asked for two buses at the end of the night and only one showed up. I had to ask some of my guests to drive to the after party because there were not enough seats on the bus. I received my bill two days after my wedding. I sent an email within a week of receiving and outlined all of my frustrations. I did not ask for a refund but I did ask for someone to call me to discuss my issues. I never heard from anyone and my card was charged about a month later. Great concept for wedding transportation, horribly executed, awful customer service and absolutely terrible experience on my end. I do not recommend.