Biggby Coffee

Giving three stars because I almost always have an excellent experience here, I think they’re training someone new maybe? My drink today was foul- no other word for it.It’s supposed to be a frozen vanilla bean latte with an extra shot, but I taste no vanilla and it is extremely bitter and not mixed well at all. There was also no whipped cream on it, which I usually just let that go because I get some locations want you to specify whipped cream for some reason (the drink is supposed to come with whipped cream when you order it as is, so this is a minor pet peeve of mine.)I don’t have time before my shift at work to turn around and go back to Biggby and I was feeling really tired and needing the energy this evening, so needless to say this was a disappointing experience when I can usually rely on this location to provide consistently excellent drinks and service.Moral of the story- fully train your new hires before allowing them to make drinks unsupervised, because genuinely, this would have been enough for me to cross your location off my list permanently if not for having nothing but good experiences in the past here…

I just don't like Bigby. Never understood the hype. The coffee specials taste like creamer no coffee EVER. I've tried several drinks, even with mocha and espresso only to be constantly disappointed.

Fast , hospitality, very accurate.Kid-friendliness: Letting the lil ones feel very welcomed

By far the best location. Best staff in the state. I've traveled all over Michigan none of the locations make my coffee the way this location does. Highly recommend!Dietary restrictions: They have a lot of options if you can not drink milk. They are very cautious of nut allergies, too.Parking: Parking is great but the customers at Friends sometimes take up biggby spots, which is really annoying.Kid-friendliness: Very kid friendly. Lots of kid friendly drink option.Wheelchair accessibility: The wheelchair ramp is always well cleaned off never obstructed.

Passive aggressive tipping tactics.Good apple cider.