The Boiler 65 - Bedford

Our Mother's Day Visit at the Broiler 65 in Bedford Ohio it was an experience.The outside of the business was very warming .the inside of the establishment was Okay .About three or four TVs in The eating area And one pictures one the wall by the bath room..We arrived at 7:05 We were not greeted until 7:18 to 7:19 by staff . .We were asked if we were dining in or taken out we said dining in .We did'nt see staff come back until 7:30 and they said a table is being prepared for us there were only six other couples in the entire restaurant . I DONT KNOW WHY WE HAD TO WAIT ON A TABLE.So after a good amount of time had gone by the staff arrived back to us at the door at 8:05 to be seated .I asked the staff if I could do a Blog and do a review on the establishment they said okay so I started my review .After being seated the waitress came back at 8:14 and asked what we were drinking we said water and can we order .So at the table no silverware no napkins no drinks or anything for along .So at 8:37 Our waitress returns .She asked I thought someone took your order we forget that you guys were up here and I said to myself really I would like to go ahead and for a second time just place my order now she said she must get everything now we close at 9:00.So the food came out at 8:45 that was pretty quick See you soon thankSee you soon thank you Chef did a very good job on the food it was very tasty we asked for two sauces I don't know but I think they put both sauces in one bag I hate to say if someone ordered two Sauces and the other person was allergic .So We had to ask for napkins we had to ask for silverware we had to ask for plates to eat off of our food came out before our drinks . glasses of water So we exit The Establishment at around 9:14 all in all we think the location and the food are very good just need a staff overhaul .for a short time. 3 to 4 minutes there was not one staff person on the floor for 3 or 4 minutes .I will always support small businesses this was just my experience at the broil 65 .Great food hope to returnSee

With only 6 customers, including myself and two others, 40 minutes was a extremely long wait to receive your eat in order when ordering at 2:30pm. However, food was good when I received it!

Our usual one was closed today...but thus was just as good if not better, and salute to our waitress!! She made the experience amazing

Nice customer service . Didn’t take long to get food

I’ve enjoyed the food customer service in the past, but it seems great service has been declining. I tried to support this establishment but this was my last visit. I was dining in when someone decided to mop the entire floor while people were eating. I’m no expert but I always thought this task was done at closing on before opening. I don’t like smelling pinesole while I’m eating I definitely don’t appreciate a dirty mop bucket sitting by my table also. You guys must do better… it’s the simple things.