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Feedback gevenThe rooms are very clean and staff is very nice. Thank you Lori and Wanda for everything
We stayed here for 3 nights for my Birthday. The Hotel is very clean and fresh. They use the newer Tower where rooms are spacious and have microwave and fridge. Staff were friendly and helpful. The Hotel is Non-Smoking as is the Casino. There is a separate Smoking Casino Room just down the hall. Casino was spacious and clean-lots of action and a variety of games from the older ones to lots of newer ones-people seem to be having fun there! As part of the Player's Club, you get breaks on the cost of the room, Senior's Day and some Canadian at Par. There is also horse racing on certain days-be sure to check the schedule. We had my Birthday supper at Fire's Edge which advertises great steaks--that's an understatement! I had the best Rib Eye ever!! We had a breakfast there too and the food and service excellent. We also tried Grillerz with lots of choices and food was good--although service a bit slow depending on the crowd. We even did hot dogs on the casino floor--reasonable and tasty. Great guy to chat with while hanging out there.
It's my birthday today, my daughter Teresa wanted to cheer up and take my out to eat for my birthday. she said she called yesterday at the Fire's Edge restaurant and the girl who answered told her that we didn't have make a reservation, just show up. Well, we showed up and was told it would 25 minutes before we get a table. after 25, someone else told us that they didn't have any available tables and that the restaurant will be closed to the public for a private party for Tribe. She also said that the restaurant closes at 6pm anyway. She wasn't told that on the phone or when we first arrived. The website has the restaurant stays open til 10pm. So who's lying now? This birthday girl is VERY upset about all this! ?
This hotel is an excellent choice for accommodations. The rooms were spotless, and the staff was incredibly friendly. The restaurant offers fantastic food, making dining here a real treat! I highly recommend this place, especially given its very reasonable rates. The casino is also well-maintained. We would definitely return!
The hotel staff seemed more focused on security and monitoring my family, who were out of state, rather than attending to our needs. We repeatedly requested toilet paper and towels, but they never brought any to our room. On our first morning, we were the first guests in the restaurant for breakfast. After placing our order, we waited an astonishing 45 minutes, during which other guests who arrived after us were served their meals. To top it off, we weren't provided with forks, forcing us to eat with our hands. Overall, the service was extremely disappointing, and we did not feel comfortable throughout our stay. Additionally, there were many intoxicated individuals around, yet it seemed like we were the ones being scrutinized. To make matters worse, the beds were incredibly itchy.
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