Whataburger - Benbrook

The place is extremely slow. it takes 20-30 minutes to eat after the arrival is ready when I ordered 15 minutes before the time. I choose because I'm in a hurry during lunch, so it's kind of wild. only a woman who actually pointed out that the job has gone out after so long sitting.

They ask me to get up! told me that they would spend my food, we waited eight or nine minutes for cold fryed and cold burgers, not done right! I don't mind waiting for a few minutes when I get hot and fresh. it really felt like eating there was sitting there for hours. If I weren't so tired, I would have taken back and got my money back! an order of $20 was not suitable to eat. this place gives whataburger a bad name!

I don't know what's going on. when we ordered, I asked for a grilled cheese-kid meal and she stared at me. then I answered, I am confused. the eating lasted 20 minutes to get out what it was delicious, so at least there was, however, what like 10 teenagers and 2 adult who tried to train them. a child even stared very loudly that he received an application and on which the manager was as good, he comes back? I know that I didn't see everything and maybe that's a training facility, but it was very chaotic and they can say leadership was missing because the teenage staff could laugh everywhere and cut up loud.

Jennifer im benbrook whataburger is amazing! she is definitiw a blessing on tomorrow.

I absolutely hate leaving bad reviews, especially for fast food restaurants. But this establishment has left me satisfied maybe 20% of the time. I've waited for my food 30 minutes plus through the curbside pickup options through the app multiple times. I can deal with that most of the time because I understand that it can be understaffed sometimes. Tonight though, I went through the unexpected. I sat in the drive through line for 20+ minutes waiting behind just two other cars in line. Finally when I was my time at the speaker waiting for someone to take my order at the 24/hr drive through, I got nothing. After some time and a line building up behind me, an employee came out of nowhere to tell me they're closed and they're not taking anymore orders for the night. What? Like if this place isn't 24/7 anymore, that's fine. But can we try to rebrand?? Is this just for tonight? If so, can I get a reason?? They just don't care for service after 1pm. The morning staff *usually* is top notch, but anytime afterwards I'm just praying for sub-par service. Legitimately I can not recommend anyone else enough to avoid this Whataburger over literally anywhere else. Take the extra 15 minutes and find somewhere that will care about your order. Maybe the owner/management pays their employees better, maybe they just deal with a better work environment over all. Who's to say? I just know that this particular restaurant will make you loathe ever stopping for food.