Cinnabon - Benton Park

Terrible service and won't honor advertised price on screen. Ordered 2 Reg shakes and they rang up $7.29 each. $1 higher than the advertised price. After bringing it to the cashier's attention she let her manager know who scrambled to the back computer to try to edit the price. At the same time the cashier came back and first said she could not honor the price then said the machine was broken. So which was it? I asked multiple times for the manager's name and finally was given a name Norma. I don't know what shady business is going on here. Maybe they are pocketing an extra $1 per order times hundreds of orders per day. The worker with tattoos made a rude comment to us as we left.

Was standing in line at register and employees were ignoring the line they had. they still had an hour till closing but didn't have the courtesy of at least telling the customers they'd be right with them or letting them know they're closing. zero customer service

I love this place. I come here when I have a sweet tooth. I get a regular Cinnabon, it’s about $7 after tax. They used to be about $5 a few years ago. But a $1.50 increase in price over the last 4-5 years is a pretty modest price increase, especially at the Valley Plaza.

Wow If You Like Cinnamon Rolls You Will Love Cinnabon. Their Cinnamon Rolls Are Warm And Smothered In Cream Cheese Icing, The New Chocolate Cream Cheese Frosting Yummm!!! The Cookie BonBites Are To Die For!!! The Customer Service Was Outstanding And The Employees Were So Sweet!!! Brenda R. and Griselda M. Definitely Worth A Trip To The Valley Plaza Mall!!!

I ordered a 6pack and like always you pay first then they get your purchase. While standing in line I observed one lady making fresh packs. I honestly didn 't see the old ones, so when the clerk got the ones out of the holding case for me, I asked for fresh ones. I wasn 't rude, I just said can I get the fresh ones please?. This girl looked at me like I asked her if she could go grab the moon from the sky and give it to me. The girl who was making the fresh packs then chimed in and said what did she say super rudely, the girl who was helping me said, she asked for a fresh pack , packer girl said NO...not I 'm sorry or anything, unfortunately we need to sell these, nope just NO. The ones they passed to me were old no icing left and that of course is a $1.00. When I asked when they were made, none of the 3 employees could tell me. That 's when the 3rd employee joined the conversation and said what does she want ,...I then said I asked for fresh rolls. I 'm not understanding why I can 't get fresh ones, they said well we can heat them for you, they 're fresh. When I asked when they were made again nobody knew but they said it wasn 't yesterday. Geez that 's refreshing! At that point, I just shook my head and left. They were all 3 super rude with horrible attitudes. Worst service. I didn 't spend $22 for old cold bread.