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Feedback gevenNice place to grab ice cream on a hot day if you are stopping in bakersfield.
It's a typical Cold Stone. Ice cream is usually pretty good (when the freezers are working properly). Service is usually pretty good. 9/28/22 Ice cream was soupy. 3/10/23 Freezers are going strong tonight.
We went this month of May about 7:50, our second visit ever. There were 2 people in front of us which is not bad . We were not acknowledged and we were patiently waiting. No one helped us so we decided to leave and took our business to Target. I never go back to places with inexperienced staff or unfriendly service.
My customized cake did not look appealing. When I tried to find a solution for them to fix it, the staff brushed me off and weren't very polite. I would be embarrassed to try and sell a cake that looked that way. I walked out and left.
Cols Stone is one of my favorite ice cream places in Bakersfield. OK I like them all, but they can whip up my favorite flavor ice cream while the others can't. They need a larger indoor eating area. Sometimes, it's too hot or too cold outside in Bakersfield. I also really liked it when they sang when you tipped them, but...