Dunkin' - Beverly

I probably wasted $50 here so far this year. They give me other peoples coffees, Forget, donuts, or other baked goods that I add on, And it seems like they’re always training someone new, which is good however, they never have time to actually address the issues because they’re running around training and doing the work which I don’t blame on the workers that’s a management issue

The employees are incompetent and would make you think reading a sticker and making coffee is equivalent to rocket science. 9/10 my food and coffee comes out wrong and when asked to remake or change you’re met with attitude as if you were the one to mess up the coffee.

Very rude guy, and had drinks ready for 15 minutes sitting in front of us but told us they weren’t ready, and then when he was ready he just pushed them up. Why I couldn’t just grab what was mine, what was right in front of me?

Don't care for the new app ..doesn't always work and trying to redeem make it difficult at times.

I'm thinking I'm going back I love this place not too many people and the price is right Plus fruit and vegetables from the islands that you don't get any place else.