Mario's Pizzeria North Birkenhead

We placed an online order at this restaurant, and although the money was deducted from our account, the food was never delivered. The contact phone number provided was unresponsive. This is the second time this has happened, and the first time we were able to speak to someone who was quite rude. They tried to convince us that we had selected pick-up option, even though we were sure we hadn't. Despite giving them the benefit of the doubt initially, it is clear now that our trust was misplaced.

I ordered food from this restaurant and it never arrived. They still charged me £25. No one answered the phone on Saturday or for three days after. This is completely unacceptable.

I dont know about the fake 5 star reviews on here. But as you can see by the rest it 's a horrendous mistake. Yyyyyyep you guessed it, 3 hour wait. Food was like cold casting resin that looked better in the bin. Wasn 't surprised at all to find the other reviews. Multiple people phoned to enquire and were given multiple different excuses including that a driver had been in a car accident. I reckon I 've got more chance of pulling my mixed chicken out my backend than I 've got of a refund tbh... The local brothels will be seeing an awful lot more dodgey kebabs than usual. I 'd give you the whole never again barks but I hate thievery more than anything in the world so I 'll just leave it at Fuk off.

Ordered 2 (2!!! Pizzas for delivery, at 6pm on a Sunday night. Delivery was advised to be 50 mins. After 1 hour I was told it was going to be another 30 mins, at 7.30pm,I was told it was next out, at 8pm I was told it had just left the restaurant, and at 9.05pm as my delivery updated to say it has been delivered I called the restaurant again, who informed me it was on the way. I cancelled and was told my refund would be 2 days. It's been 10 days and no sign of the money. Today I chased the refund and suffered 5 mins of shouting abuse. AVOID!

We ordered a takeaway it took over 3 hours to get our order. The girl on the phone had to apologise loads times she was helpful. The order was wrong. Put the girl got a replacement sent out. Put the meat feast pizza was not nice it had hot dogs on. And for £10 FOR 10 ' ' NOT WORTH IT. I WILL NOT BE HAVING A TAKEAWAY AGAIN. BECAUSE OVER 3 HOURS IT 'S NOT WORTH IT