Buffalo Wild Wings - Birmingham

My best friend and I just had the absolute best waitress! bri was very attentive and made sure that not only my table, but all her tables took care of! she has the best friendly personality and amazing service! eating was amazing as always! I recommend it very much!

Food good. Waiter good. Managers are definitely NOT customer service oriented. Tonight we were unable to pay when we finished dinner because their computer went down. 30 minutes later we were still waiting to pay and leave. Overheard one manager tell waiter “ Just give them drinks and let them wait.” Another 10 minutes we waited and I asked the manager didn’t they have a back-up system and he said no. He said it would be another 20 minutes. Finally the waiter brought out a manual paper copy scanner for credit cards. Suddenly their computer system started working. The manager apologized by explaining they didn’t want to do the paper process because they had to put everything in later and it was a lot of trouble. I asked what about the customer who had to wait 45 minutes. He merely shrugged. Bottom line…he just didn’t care about customer inconvenience. Bad for business. There are other places to go for wings where the business cares about their customer. I won’t be going back there.

Just want to take a second to recognize Courtney who was our server today in the bar area. He CRUSHED it! Friendly and attentive and provided great service!

The best wings in town..I just don’t think the garlic parmesan wings can be beat!

I haven’t been to this location since starting college, and I was absolutely amazed by the service. My girlfriend and I decided to have lunch there, and right away we were met with the most wonderful staff. Our server Jamar was great and his recommendations were on point. He even recommended some off menu caramel to go with our appetizer for just a perfect experience.